How Quick Action Secured a $6.5M Dairy Deal for PTSA

Introduction: A Race Against Time

How important is being able to react quickly? For Premier Tech Systems and Automation (PTSA), the ability to respond effectively to last-minute opportunities often defines the difference between success and missed potential. This is the story of how PTSA’s agility, innovation, and teamwork resulted in the successful closure of a major $6.5M deal with a leading company in the dairy industry.

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The Challenge: A Last-Minute Opportunity

A major player in the powdered dairy market was preparing for an ambitious new project. Dissatisfied with their previous supplier, they needed a partner capable of delivering high standards of quality, precision, and reliability.

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The urgency of the situation became clear when their plant constructor contacted PTSA’s packaging automation specialist, Yan Gagné, with an urgent request. They needed a complete layout and budget proposal by the end of the day. This was the very first time PTSA learned about the project, and the timeline left no room for delays or missteps.

For the prospective client, this proposal represented more than just numbers and diagrams. It was a pivotal step in ensuring their operations could continue meeting the demands of their diverse customer base across food service,retail, and industrial markets. The challenge demanded exceptional responsiveness, expertise, and client-focused collaboration.

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The Turning Point: Leveraging Liveline®

What made PTSA the right partner for this opportunity was their ability to quickly align with the client’s priorities. From the initial interaction, the team focused on understanding the client’s requirements and delivering a solution within the challenging timeline. Clear communication and a proactive approach helped ensure that the process moved forward smoothly and efficiently.

Faced with the challenge of delivering a top-tier proposal in record time, Yan turned to Liveline®, an innovative digital tool specifically designed to streamline the process ofcreating 3D designs for industrial production lines, tailored for proposal purposes. With its advanced features, Liveline® allowed Yan to quickly create a precise and comprehensive design that aligned with the client’s vision while showcasing PTSA’s capabilities. It also provided impactful visual support, helping to clearly communicate the proposed solution.

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Liveline® played a key role in streamlining the proposal process, enabling Yan to transition seamlessly into other critical steps, such as cost estimation and drafting the written proposal. These subsequent phases, while tailored to each client’s unique requirements, were built on the strong foundation established during the design phase. By accelerating the creation of layouts and visual support, Liveline® allowed for greater focus on the strategic and collaborative elements of the project.

Combining the efficiency of this technology with direct communication and partnership with the client, PTSA delivered a polished and professional proposal that exceeded expectations within the tight deadline.

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The Results: A Game-Changing Deal

Impressed by the speed, professionalism, and quality of the proposal, the client quickly confirmed the project with PTSA, valued at 6.5 million Canadian dollars. This deal reinforced PTSA’s reputation as a trusted partner in the dairy processing industry and solidified the client’s ability to meet their production goals efficiently, ensuring they could continue fulfilling the demands of their key markets.

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Video 1: A rendered animation of the plant design, created swiftly using Liveline®, afeature that left a lasting impression on the customer.

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The Human Element: Expertise Under Pressure

While technology like Liveline® played a key role in enabling success, the human factor was equally critical. Yan Gagné’s expertise, calm demeanorunder pressure, and ability to collaborate directly with the client were instrumental in meeting the project’s requirements. This story is a testament to how skilled individuals, when equipped with the right tools, can achieve remarkable results even in challenging situations.

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Lessons Learned: The Importance of Agility and Service

This success highlights the importance of adaptability and responsiveness in a competitive marketplace. PTSA’s innovative approach, collaborative mindset, and exceptional customer service proved to be the deciding factors in securing the deal.

Opportunities often arise with tight deadlines, and those who can act swiftly and effectively are best positioned to capitalize on them. PTSA’s experience demonstrates that combining expertise with advanced technology can lead to exceptional outcomes.

This story highlights the pivotal role of Liveline® in PTSA’s ability to deliver tailored solutions under tight deadlines. By simplifying the complex process of creating 3D designs for industrial production lines, Liveline® allowed PTSA to quickly align with the client’s needs and provide impactful visual support that brought their proposals to life.

With Liveline® accelerating the design phase, PTSA was able to dedicate more time to refining the proposal and collaborating directly with the client, ensuring every requirement was met with precision. This innovative tool, combined with the expertise and responsiveness of PTSA’s team, consistently delivers outstanding results for even the most demanding projects.

If you want to see how Liveline® can transform your business, watch our recorded demo or schedule your own personalized demo today. Click here to get started!